The Traveller/Client is advised to familiarise themselves with the latest luggage, booking and the rules on boarding guidelines for 2025 prior reading this document. All the relative information will be found on our website under the drop down menus “LEGAL and “NEWS and TIPS”.

In 2 Travl (Pty) Ltd has developed this Website to serve as an electronic business platform that allows In 2 Travl (Pty) Ltd and third-party publishers to publish information about Domestic and Global products in general to provide the availability of information for all interested parties to travel domestically and globally.

In 2 Travl (Pty) Ltd renders the service of hosting an online search and booking portal, with its primary focus on the travel and accommodation industries (‘the Services’) pursuant to which the general public shall have access to the portal, be entitled to set certain travel, accommodation and/or other service criteria based on information gleaned from the internet, request quotations and be entitled to confirm bookings and place reservations relating to travel, accommodation and/or other service requirements.

In the case of any doubt and prevention of doubt, the services do not include any advisory or consultancy services, you are advised to consult a unless you choose to speak to a In 2 Travl (Pty) Ltd Live Agent.

Any person/s using the In 2 Travl (Pty) Ltd website have read the and accepted the Conditions and have the authority to do so on behalf of the Traveller.

Any person/s using the In 2 Travl (Pty) Ltd website have read the and accepted the Terms and Conditions of any Supplier as per the chosen service and have the authority to do so on behalf of the Traveller.

These terms and conditions (T&C’s) set out the rules for the use of this website and the creation between the traveller and In 2 Travl (Pty) Ltd.

The T & Cs are written in such a way for you as traveller to have a clear understanding without losing any of the important information, but should there be any unclear information, we recommend that you to contact In 2 Travl (Pty) Ltd at the e mail address provided below for clarity.

“The Company” shall mean In 2 Travl (Pty)Ltd, and/or anyone acting for or on behalf of the Company, provided such person has been duly authorised and is acting within his or her scope of duty.

“The Client” shall mean the person who uses the services of the Company including, but is not limited to, a person who applies for his own use or benefit or on behalf of any other person.

“The Conditions” shall mean these terms and conditions and those of the Company, where applicable.

“Confidential Information” means all information of a private or confidential nature not in the public domain, including, but not limited to, an individual’s personal information as defined in POPI Act.

“Data Management Services” means the storage, filing and updating facilities and/or services that may be rendered to the Client, pursuant to the Client’s request, including the management of the Client’s or Traveller’s Personal information, Client trading data, and any other confidential information on the Company’s databases, inclusive of any ancillary or incidental services as contemplated herein.

“Loyalty Programme” means all third-party rewards or benefit programmes in respect of which a Client or Traveller receives or ought to receive rewards or benefits of whatsoever nature as a result of utilising the services or products of such third party.

“The Traveller” shall mean any person (whether or not such person is the Client who utilises or obtains any benefit from the Services of the Company). The Traveller shall include a potential Traveller.

“The Travel Booker” shall mean any other party who has made or secured any travel bookings or arrangements for the Client and/or Traveller.

“The Services” shall mean the services of In 2 Travl (Pty) Ltd through which a Traveller may request and book any travel or other service, product, or matter incidental thereto of whatsoever nature to or for the “Client or the Traveller”. The aforesaid shall be used interchangeably and shall include, inter alia, but not be limited to the booking of reservations for accommodation, transport, or the like (whether by air, sea, land or otherwise), other service or facility.

“Online” means the internet-based website that provides access to the Supplier inventory through the In 2 Travl (Pty) Ltd online booking site.

“Peripheral Requirements / Services” shall mean, inter alia, obtaining or meeting the requirements for passports, visas, health documents, insurance, foreign exchange, Reserve, and other bank approvals, use of credit cards, customs and immigration regulations as well as other peripheral requirements or services requested by the Client and/or Traveller.

“The Supplier” shall mean the provider of air travel, accommodation, transport, tour operators, car hire, and all other relevant services or products available through the In2travl.com webpage.

“Use” The use of the website Content whether the website content is provided by or belongs to In 2 Travl (Pty) Ltd, Third-Party publishers or any other party.

It is the Client and/or Traveller’s responsibility to familiarise himself/herself with all the terms and conditions contained herein and to familiarise himself/herself with all the terms and conditions of the chosen services offered by the various Suppliers on In 2Travl (Pty) Ltd.

The Client and/or Traveller acknowledges that every service as chosen on In 2Travl (Pty) Ltd may be supplied through a different Supplier and that each Supplier has its own standard terms and conditions and that it is the responsibility of the Client/Traveller to familiarise himself/herself with all the terms and conditions of the specific Suppliers before confirming any Booking.

The Company may refer to itself as an “agent” from time-to-time but is not an agent for any third party/ies.

These terms and conditions will govern all future dealings between the Parties and may be amended from time to time.

All prices provided by In 2Travl (Pty) Ltd are subject to availability of the product or service from the Supplier when the booking is made by the Client. Prices cannot be guaranteed and any increase in any of the foregoing costs prior to the issuing of the documents, such variation shall be for the Client’s account and payable on request by the Company, as shall any increase in the price(s) quoted arising from due to demand, price and or currency fluctuations and/or seasonal changes.

In the event of there being an unscheduled extension to the booking caused by flight delays, acts of nature, strikes, terrorism or any other cause that is beyond the control of the Company, expenses relating to these unscheduled extensions (hotel accommodation, etc.) will be for the Client’s account.

The responsibility lies with the Client to check that there have been no changes in the price prior to making full and final payment. Airfares are subject to the fare and fare rule conditions quoted by the airlines and cannot be guaranteed by the Company before payment.

Bookings will only be confirmed upon receipt of payment in full after contemplating the insurance clause.

You will be required to make full payment for your booking at the time of booking and no travel documents will be issued until such time that full payment is cleared by the Company’s and/or Supplier’s bankers.

No Booking shall be deemed to be confirmed until such time as payment has been received in full.

The Company only acts as an intermediary in the use of the In 2 Travl (Pty) Ltd webpage between the Client and the Suppliers.

The Suppliers may be acquitted from responsibility in that they act as agent themselves or have contracted out of liability, as may the ultimate Principals such as hotels, car hire, transfers, insurance and coach operators and other Suppliers that might be contracted from time to time. It is therefore recommended that appropriate insurance be taken out by all Travellers and that Travellers acquaint themselves with the terms of such insurance, particularly the exclusions and consider the adequacy of such insurance relative to their needs.

The Company takes no liability in the event that a Traveller is not sufficiently (or not at all) covered.

The Company does not accept liability to the Traveller for any actions, errors or omissions of the Suppliers and/or their agents, which may be prejudicial to the Client or result in loss in any way or form whatsoever, including injury, illness, harm, trauma, death and/or loss of or damages of whatsoever nature or kind and the Client indemnifies the Company accordingly.

Any right of recourse the Client may have, will be solely against the Suppliers.

It shall be the Client’s responsibility to ensure that the bookings are correct before confirming and making payment of same.

The Client may book any Peripheral requirements or services, and that the Company shall not be held liable for ensuring that these Peripheral requirements and service are provided correctly or timeously or at all, and that the accuracy of any information or any lack of information relating to such Peripheral requirements and/or services and any assistance is accordingly rendered at the Clients/ Travellers sole risk.

These T & Cs regulate the use, access, reference or viewership of this website, whether the website content is provided by or belongs to In 2 Travl (Pty) Ltd, Third-Party publishers or any other party.

This Website content will includes but is not limited to any software, icons, text, graphics, photographic images, sound clips, advertisements, music, video clips, literary works, musical works, artistic works, sound recordings, cinematograph films, program-carrying signals, published editions, computer programs, sound and television broadcasts, artwork, trade names, logos, designs, trademarks and service marks which are displayed on or incorporated in this website. Definitions for these terms are the same as those used in the Copyright Act, 1978(Act No. 98 of 1978).

By use of this website, you agree that you agree that you will comply with and be bound by these T & C’s and these T & Cs shall apply even if the website content is provided by or belongs to Third Party publishers or any other party.

In 2 Travl (Pty) Ltd may make changes or add additions to these T & C’s as deemed necessary related to the use of any of these products, facilities or functionality which is made available by In2Travl (Pty) Ltd or any other user or party.

Refraining to adhere to these T & C’s you will not be allowed to use this website and the website content; and you will immediately delete all copies of the website content in your possession or under your control, including but not limited to, any website content which has been copied or cached by You.

You will refrain from using our website and website content:.

in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.

not use our website to transmit or send unsolicited commercial communications.

not use our website for any purposes related to marketing without our express written consent.

Liability for use of this website and the website content.

Use of this website and the website content is entirely at own risk.

Subject to the provisions of the Electronic Communications and Transactions Act 2002 (Act No. 25 of 2002) (“the ECT Act”), the Consumer Protection Act 2008, (Act No. 68 of 2008) (“the CPA”) and to the fullest extent allowed by law, SAT will not have any liability in any form in relation to this website and the website content and Your use of this Website or Website Content.

In 2 Travl (Pty) Ltd will not be held responsible for any liability, loss, expense, claim, penalty or damage, whether direct, indirect, special or consequential, arising from the use of or reliance on this website or website content, or any actions or transactions resulting therefrom, even if SAT has been advised of the possibility of such loss, liability, expense, claim, penalty or damages.

In 2 Travl (Pty) Ltd will not be liable for any unavailability, interruption, downtime, malfunction, or failure of this website or the website content for any reason whatsoever.

Quotes are provided at the ruling daily exchange rate. Until In 2 Travl (Pty) Ltd has received Payment, we reserve the right to amend any Quote. Should the Quote be increased as a result of an exchange rate fluctuation, the client undertakes to pay for any increase on demand. Any decrease in the quote prior to the date of Payment will be reflected in the Quote itself.

The onus will be on the Client to check that there have been no changes in the Quote prior to making the Payment. Airfares are subject to the price and conditions quoted by the airlines. However, once Payment has been received, the Quote is guaranteed, provided that the payment was made by midnight on the day that the Booking was made.

Should the Client be a group booking and the group number deviate from the number required for the booking, the principal may reserve the right to re-cost the quote and raise a surcharge.

Should any Client refuse to accept and pay such surcharge, it may result in the principal cancelling the booking and retaining any payment made, and In 2 Travl (Pty) Ltd will be entitled to retain any service fees charged.

In 2 Travl (Pty) Ltd accepts no liability for bookings that have been cancelled because no payment has been forthcoming.

In 2 Travl (Pty) Ltd provides Clients with the services either itself or acting on behalf of Principals engaged in or associated with the travel and/or accommodation industries, such as airlines, hotels and/or other service providers or suppliers (collectively referred to as ‘the principal’).

In 2 Travl (Pty) Ltd represents the Principal as agents only and accepts no liability for any loss, damage (including loss of profits or consequential or special damages), injury, illness, harm or death, except in the case where loss or damage arises from the gross negligence or wilful misconduct of In 2 Travl (Pty) Ltd or any person acting for or controlled by In 2 Travl (Pty) Ltd, which any Client may suffer as a result of any act or omission on the part of or the failure of the Principal to fulfil their obligations, whether in relation to travel arrangements, accommodation or otherwise.

When you make a booking with us, you acknowledge and agree that we act only as an agent for the third-party service provider, which is solely responsible to provide you with the travel or service which you have booked.

The contract in use by the principal, often constituted by the ticket issued by the principal, shall constitute the sole contract between the Principal and the Client and any right of recourse the Client may have, will be solely against the principal.

In 2 Travl (Pty) Ltd shall, as soon as possible after the confirmation of the Client’s booking, provide to the Client the identity of the principal. By making a booking you agree to have your contact details shared with the principal in order to facilitate your booking.

In the event that you prefer not to have your contact details shared with the principal this needs to be explicitly requested by you by completing a contact form once you have completed your booking.

Please be advised that when booking a travel package with In 2 Travl (Pty) Ltd, either online, or with a Live Agent, it is the Travellers responsibility to ensure that they have familiarised themselves with all terms and conditions that are applicable to their booking, which may include air, rail, bus, transport services suppliers, hotel and tour operators, etc. In 2 Travl (Pty) Ltd has a trade relationship with a number of preferred third-party travel providers and the provider’s terms and conditions are available to the Passenger.

Please be advised that when making an online booking it is not possible to display the fare conditions of a particular ticket. Should you wish to inquire about this before confirming a booking you should contact a Live Agent for assistance.

Please be aware that Third Party Service Providers may charge the Traveller extra for items such as seating, special meal requests or printing boarding passes. This is subject to change without notice to you. By agreeing to these terms and conditions upon making your booking you agree to accept this condition.

It is the Client’s responsibility to familiarise themselves with such terms and conditions (‘the Principal’s Conditions’).

The specific airline's or third parties' terms and conditions may apply.

TERMS & CONDITIONS – CAR RENTAL BOOKINGS

1. Purpose
These Terms & Conditions govern all car rental bookings made through In 2 Travl (Pty) Ltd. They ensure all travellers, including VIP clients, understand their responsibilities, follow the correct procedures, and acknowledge the limitations of liability. Acceptance of the booking and payment confirms agreement to these terms.

2. Exclusions
Not included: rentals booked directly with unapproved vendors, fuel, tolls, fines, unapproved insurance, personal property damage/loss, unauthorized or off-road use, or rentals in high-risk regions without prior approval.

3. Pre-Rental Procedures
Bookings must be made via info@in2travl.com or +27 74 852 9278. A valid driver’s license, ID/passport, and credit card are required. Pre-authorization by a manager is mandatory. International bookings also require a passport, international permit (if applicable), and itinerary.
Vehicle assignments depend on availability and requirements. Special requests (GPS, child seats) must be made at booking. All rentals include standard insurance; enhanced cover like SCDW, TP, and PAI is available for international rentals. Concierge and extra driver options are available on request.
Only approved vendors are used. Where unavailable, a one-time vendor may be approved in writing, subject to safety and insurance standards.

4. During Rental Support
24/7 emergency assistance is provided. Accidents or breakdowns must be reported immediately to the rental company and In 2 Travl. VIP clients have concierge access. Unauthorized commercial use, repairs or changes are prohibited.

5. Post-Rental Process
Return vehicles at the agreed location, date and time. Refuel to the agreed level and return in clean condition. Concierge collection is possible with prior arrangement. Vehicles are inspected on return. Damage reports with photos are sent within 48 hours. Clients may contest within another 48 hours.

6. Liability Disclaimer
Any unauthorized or self-managed bookings are at the traveller’s full risk. In 2 Travl (Pty) Ltd is not liable for losses from such conduct. Clients indemnify In 2 Travl and agree to cover any costs not insured due to breaches or negligence.

7. Billing and Additional Charges
Upfront fees apply for first-time or once-off bookings. Additional charges (e.g. fuel, tolls, fines, damage, extras) are the traveller’s responsibility and may be billed separately.

8. Traveller Declaration
By confirming the booking, the traveller accepts these terms, acknowledges their responsibility, and understands the extent of In 2 Travl’s obligations and limitations.

Service fees cover the costs that have been incurred by In 2Travl (Pty)Ltd for booking and servicing the Travellers reservation.

We reserve the right to charge an additional service fee for any additional services rendered, such as cancellation requests or changes in your booking.

In the case of any cancellation, service fees and products are non-refundable and that service fees may vary depending on the number of passengers in a booking, the service provider or the destination and the service being provided.

For any online booking, these fees will be clearly displayed on the payments page before your booking is confirmed. Should you book with a live agent these will appear on your quotation.

Processing fees covers expenses related to customer support and any maintenance costs incurred for our online booking platform.

This will ensure that our customers will benefit for secure and efficient ways to book and pay online.

Amendment fees are levied per booking for any changes to the itinerary and or ticket.

The travel agent’s amendment fee is charged in addition to any amendment fess which may be charged by the relevant Principal.

Access to certain areas of our website is restricted. We reserve the right to restrict access to other areas of our website, or indeed our whole website, at our discretion.

If we provide you with a user ID and password to enable you to access restricted areas of our website or other content or services, you must ensure that that user ID and password is kept confidential.

We may disable your user ID and password in our sole discretion without notice or explanation.

In these terms of use, “your user content” means material and includes, without limitation text, images, audio material, video material and audio-visual material) that you submit to our website, for whatever purpose.

You grant us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media.

You also grant to us the right to sub-license these rights, and the right to bring an action for infringement of these rights. Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or us or a third party (in each case under any applicable law).

You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

We reserve the right to edit or remove any material submitted to our website, or stored on our servers, or hosted or published upon our website.

Notwithstanding our rights under these terms of use in relation to user content, we do not undertake to monitor the submission of such content to, or the publication of such content on, our website.

Verification of Traveller’s full names and travel details.

It is important that the Client provides the Traveller’s full names as per the passenger/s travel documents (South African ID or passport). Failure to do so could result in the Traveller being denied boarding or face deportation due to name mismatch information.

The Client must ensure that all the travel arrangements, itinerary details and documents are correct on receipt thereof. Once documents have been issued, name changes are not permitted to airline tickets, and any change thereto will require that the ticket/s is submitted for a refund and a new ticket is issued.

Any financial penalties imposed by the service provider(s) as a result of name changes will be payable by the Client.

Other documents.

Other documents that may be required for the Client’s journey are the Client’s identity document/passport, an international driver’s license, visas, insurance, unabridged birth certificates if minor children are travelling, inoculation certificates and hotel, car and tour vouchers.

The Client is to ensure that he/she checks all of these documents at the time of issue where applicable, prior to the Client’s departure.

Passports, visas & health.

The Client is responsible for obtaining any necessary visas and travel permits for all countries that the Client will be travelling to or transiting through, and for informing him/herself as to which countries/areas within countries require visas and/or special permits.

Visa and entry requirements may vary depending on the Client’s nationality, the length of stay, and the purpose of the visit, among other factors.

Visa information and visas can be obtained by contacting the Consulate or Embassy of the countries involved or from a visa service company. It is required that the Client establishes what the required criteria is for the obtaining of a visa and ensures that the Client adheres to the requirements set out by the Embassies, Consulates or their representatives.

It is entirely the Client’s duty to ensure that all passports and visas are current, valid, obtained on time and that the Client’s passport will be valid for 6 (six) months to 1 (one) year after the Client’s return to his/her home country and contains sufficient blank pages (for visa issuance) and that any vaccinations, inoculations, prophylactics (e.g. for malaria) and the like, where required, have been obtained.

Travellers are advised that all children (under the age of 18 years) travelling to and from the Republic of South Africa require an unabridged birth certificate at all times and should the child be travelling alone or only with one parent, then the unabridged birth certificate should be accompanied by a consent form of the absent parent/s.

It is specifically noted that the Company cannot be held responsible for Denial of the Client’s visa application for any reason.

Denial of entry into any country for whatsoever reason.

Delay of issuance of the Client’s visa by the relevant Consulate or High Commission.

Loss of the Client’s passport(s) by the consular offices and/or courier.

Change in visa costs and requirements.

Financial losses incurred as a result of a visa application being denied.

Passport application delays.

Incorrect issuance of a passport or visa.

Clients must report any issues or complaints promptly to the Company or its representatives.​.

The Company will endeavour to resolve complaints amicably but is not liable for issues arising from factors beyond its control.

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy, nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).

To the extent that the website and the information and services on the website are provided free-of-charge, we will not be liable for any loss or damage of any nature.

We will not be liable for any consequential, indirect or special loss or damage, injury, illness, harm, trauma, fraud, death due to negligence to the Client or any other passenger and/or loss of or damage howsoever caused (such as, but not limited to, acts of nature, terrorism, strikes etc.) and the Client indemnifies the Company accordingly.

We will not be liable for any loss of profit, income, revenue, anticipated savings, contracts, business, goodwill, reputation, data, or information.

We will not be liable for any loss or damage arising out of any event or events beyond our reasonable control.

Our maximum liability in relation to any event or series of related events will be limited to as reasonable amount.

The Company, its directors, employees and agents shall not be held liable for any indirect and/or consequential loss or damages whatsoever even though this may be as a result of negligence on the part of the Company’s employee(s).

Due to the fact that the Company is only acting as an intermediary and as an agent of the Client/Traveller, all risk inherent in utilising the services of the Principal/Supplier, including, but not limited to, the liquidation of such Principal/Supplier or the ramifications of such Suppliers not being registered with an appropriate international governing body requiring the maintenance of certain standards and/or safety regulations, shall remain with the Client/Traveller.

All amounts paid to the Company in respect of the services shall be deemed not to be held in Trust by the Company, and accordingly, any amounts paid over to third party principals/suppliers, are paid over on the Client’s behalf pursuant to an implied instruction from the Client when confirming a Booking and effecting payment of a Supplier/Principal’s usual fees or charges or deposits.

The Company will not be liable for the failures of any services rendered by any suppliers to a Traveller as chosen through in 2 Travl (Pty) Ltd and the Client indemnifies the Company in terms hereof.

Breaches of these terms of use without prejudice to our other rights under these terms of use, if you breach these terms of use in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

We may revise these terms of use from time-to-time. Revised terms of use will apply to the use of our website from the date of the publication of the revised terms of use on our website. Please check this page regularly to ensure you are familiar with the current version.

Behaviour Expectations: Clients must behave responsibly and respect local customs and laws.​.

Breach of Conduct: The Company reserves the right to remove any client from a tour or activity if their behaviour is disruptive or poses a risk to themselves or others, without refund.

We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms of use without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms of use.

If a provision of these terms of use is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.

If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

These terms of use are for the benefit of you and us and are not intended to benefit any third party or be enforceable by any third party.

The exercise of our and your rights in relation to these terms of use is not subject to the consent of any third party.

These terms of use together with our privacy policy constitute the entire agreement between you and us in relation to your use of our website and supersede all previous agreements in respect of your use of this website.

Applicable Law: These T&Cs are governed and construed in accordance with the laws of South Africa.​.

Jurisdiction: Any legal disputes will be subject to the exclusive jurisdiction of South African courts.

Our full contact information can be found on our Contact Us page.

Ticket is non-re-routable, and no name changes are permitted once issued.

Cancellation and Amendment penalties will apply.

Fares and Airport Taxes are subject to change without prior notice due to currency fluctuations or airfare increases.

Estimations are valid on date of estimate only.

Prices are subject to seat availability at time of reservation.

Confirm and inform In 2 Travl (Pty) Ltd of the correct spelling of names and surnames as per ID or passport before tickets are issued.

Name changes will not be permitted once tickets are issued, and In 2 Travl (Pty) Ltd will not be held responsible for incorrect spelling of names and surnames on tickets. Nicknames are not accepted.

Confirm your dates of travel before tickets are issued.

All airlines’ tickets are subject to supplemental price increases that may be imposed after the date of purchase. Post-purchase price increases may be applied due to additional costs imposed by a supplier.

As a booking agent or disclosed retail agent, the company’s role is to ensure that all travel components/services booked correspond with what has been agreed with you at the time of booking.

In the event of an airlines or principal supplier’s default or cessation of service on a ticketed route or schedule, the Company will take no responsibility for such change.

It is highly recommended that travellers to take out travel insurance cover that covers airline default.

Travellers are to acquaint themselves with the terms and conditions of the travel insurance, especially in terms of any exclusion clauses and travellers should also consider the adequacy of such insurance relative to their needs.

It is recommended that Travellers reconfirm each flight. Where online seat allocation and check-in exists, the online process will replace other arrangements.

It is the Client/Traveller’s responsibility to check that pre-seating has been done correctly, and that the Traveller is in possession of his boarding pass should these services be requested by the Client.

The travel document will only be delivered to the e mail address provided and only once when the bookings have been paid in full.

Should the information been provided prior to finalization or full payment, it will only serve as information purposes and cannot be interpreted as confirmation.

If full payment is not received by the balance due date, we will notify the supplier who may cancel your booking and charge the cancellation fees set out in their Terms and Conditions. Except where otherwise advised or stated in the booking conditions of the supplier concerned, all monies you pay to us for arrangements will be held on behalf of the supplier(s) concerned.

We do not make any charges for payments by debit card. Payments by credit cards might be subject to a handling fee.

If you do not pay your outstanding balance within 7 days after the due date, we reserve the right to cancel your booking at loss of deposit.

Upon your provision of your payment information, you are authorizing us to make the payment arrangements with the corresponding Suppliers.

Accepted forms of payment:.

All major debit and/or credit cards, if accompanied by satisfactory identification.

The Company reserves the right to investigate, check and validate any form of payment presented for reservations made on the website or through support consultants, and based on information provided by their agents, reject, cancel or change reservations without further consultation with no obligation of providing reasons for doing so. The Company will not be liable for the information provided by third parties with regards to payment validation.

Direct deposit – cash only (deposit slips must be faxed or e-mailed to the Company) and will be verified before release of travel documentation or confirmation.

Electronic funds transfer (proof of payment must be e-mailed to the Company) and will be verified before the release of travel documentation or confirmation.

The Company and/or Suppliers do not accept payments made by cheques.

Online payment methods such as PayPal, Yoco, PayFast, Ozow, Peach Payments, Zapper, and PayGenius.

The Client acknowledges that all the Company’s Suppliers and/or Service Providers have different terms and conditions relating to cancellation and refunds and the Company shall not be responsible for the forfeiture of any deposits, costs or charges paid or due to Principals/Suppliers or other third-party suppliers.

The Client further acknowledges that the policies and terms and conditions of Bookings, deposits or payments also vary according to the types of fares and the cancellation notice periods afforded by such Suppliers to the Client having regard to the actual cancellation notice period given by the Client.

The onus of timeously notifying principals/suppliers of required cancellations in accordance with those terms and conditions shall remain exclusively with the Client. The Client acknowledges that some tickets are non-refundable (irrespective of circumstances), whilst others may require significant notice periods, and furthermore these terms and conditions may vary with large group or block bookings. Any failure to cancel any booking will result in a total booking cost remaining payable by the Client.

Additionally, the Company shall have the right to cancel any contract should its fulfilment be rendered impossible, impeded or frustrated by strike, lock-out, civil commotion, war, act of God, force majeure, lack of materials, operation of law or regulations or order made by any statutory or other duly constituted authorities or any other cause beyond the control of the Company.

Non-Refundable Tickets.

Certain tickets are completely non-refundable according to airline rules and various other third party’s terms and conditions.

Cancellations for any reason whatsoever, including medical reasons, death, terrorism, strikes, wars, acts of nature, an airline’s default or government travel warnings will not entitle the Client to any refund in the case of non-refundable tickets nor of waiving the cancellation penalties in the case that the tickets can be refunded.

Insurance.

Trip cancellation and interruption insurance is therefore highly recommended.

For the best coverage, travel insurance should be purchased at the same time as the airline tickets.

Any bookings made for travel may still be affected by unexpected changes by the respective airline, supplier and/or policies of the Governments of the countries in your journey. In 2 Travl (Pty) Ltd shall not be held liable for costs incurred, should that information requires changes to your booking.

Any cancellation or amendment request must be sent to us in writing, by email, and will take effect on the day we receive this during the hours of 9am to 5pm. You must pay us the cancellation or amendment charge as stated in section Cancellation fees.

Regarding changes and cancellations made by the Hotels, we will inform you as soon as reasonably possible.

If we offer alternative accommodation or a refund, you will need to let us know your choice within the time frame we stipulate. If you fail to do so we will assume that you have accepted the change.

In the extraordinary event of non-availability, due to overbooking or any other unforeseen circumstance of your booked hotel, a substitute hotel of the same rating will be offered.

The Company shall not be required to refund the Client until such time as it has been refunded, if at all, by Suppliers or any other third-party service provider.

In 2 Travl (Pty)Ltd will however assist you to the best of its ability with obtaining any refunds which may be due or rebooking trips using future credits where applicable, for which we will charge a service fee, however, In2Travl will have no control in respect of the outcome and will be governed by the original Terms and Conditions, including any penalties (changes or cancellation) imposed by the respective airlines/suppliers utilized in your booking.

No refunds will be provided for unused services, including optional activities or early departures.

This may be purchase up to sixty days prior to departure. Foreign exchange regulations compliance is the Clients exclusive duty.

In compliance with all South African protection of personal information (POPI) or data privacy legislation that will be applicable, the Traveller and/or Client (on behalf of the Traveller – duly authorised thereto) hereby acknowledges and provides my/their consent and authorises the Company to process, share (with any third party Suppliers that are rendering travel services as selected by Client) and stores all my/their personal information (including but not limited to personal identification number), as uploaded and supplied on In 2Travl (Pty) Ltd for the sole purpose of rendering the service.

Although the Company will endeavour to maintain the confidentiality of such information, once distributed to third parties, the confidentiality can no longer be guaranteed by the Company, and the Company accepts no liability in terms hereof on behalf of any third parties.

The Client acknowledges that it may become possessed of Confidential Information proprietary to the Company, such as, without limiting the generality of the afore-going, rates, service fees and contractual arrangements with Suppliers.

The Client undertakes to maintain the confidentiality of such information and not to disclose or distribute such information to third parties without the Company’s prior written consent, acknowledging that a breach of the undertaking could result in the Company suffering damages.

Departure tax or charges and levies required by certain destinations are costs payable in cash locally upon departure and are not included in the prices quoted.

These charges and taxes are subject to change without notification, and it will not always be possible for the Company to inform the Client and/or Traveller in advance.

As the currency terms in which these taxes may be payable is also subject to change and the onus rests on the Client/Traveller to ascertain the amounts and currency requirement prior to departure.

It is the sole responsibility of the Client for any bookings made through In 2Travl (Pty)Ltd and the Company will not be held responsible for any errors made by the Client with respect to such bookings nor any cancellations, refunds or service breakdowns to the facilities.

The Company will endeavour to facilitate the ongoing availability of In 2Travl (Pty)Ltd, it cannot guarantee the availability on a 24-hour basis, seven days a week.

The Client will be provided with prior notice, where possible, of any scheduled maintenance, which maintenance shall be scheduled to minimise inconvenience to the Client/Traveller.

The Company have the right to take whatever action it deems appropriate in order to protect the confidentiality, security and integrity of In 2Travl (Pty) Ltd connections.

The Client/Traveller is required to check the Principal/Supplier’s baggage conditions in order to ascertain their free baggage allowance and excess baggage costs.

In addition to the afore-going, the Client/Traveller is required to familiarise themselves with unacceptable baggage items in terms of the International Civil Aviation Organisation (ICAO) technical instructions as well as the International Air Transport Association (IATA) Dangerous Goods Regulations – refer to www.iata.org-bags for information and links.

For safety reasons, dangerous articles must not be packed in checked or cabin baggage. Restricted articles include but are not limited to, compressed gasses, corrosives, explosives, flammable liquids, oxidising materials, poisons, and infectious substances.

Air travel passengers are allowed 1 (one) piece of hand luggage with specified weight and size requirements. These requirements are indicated on ticket confirmations and on the airline website. Additional weight and size may require the passenger to check such baggage in as checked baggage which may incur increased charges.

For the latest information regarding baggage rules for 2025, please refer to our list under “ACASA Rules”.

We are not obliged to obtain visas, or any documentation related thereto on behalf of the applicant or any company representative.

Any discrepancies should be directed to the High Commission, Consulate or Embassy concerned.

All visa and courier fees are the responsibility of the applicant or company representative irrespective of the outcome of the visa application.

Application fees are paid in advance.

Service/Courier fee charges are payable regardless of the outcome of the application once the application has been collected from the said offices.

Visa fees are subject to change without notice and are dependent on current exchange rates.

Accommodation is not cancelled within 24 hours of check in this will constitutes 100% charge, other cancellation penalties may apply dependent on the establishments cancellation policies.

Some establishments charge full cancellation from 7 days prior to check in.

Each countries grading standards is different.

In 2 Travl (Pty) Ltd cannot guarantee that you would be satisfied with the establishment’s standard.

The Client is responsible to ensure that he/she is in possession of all relevant travel documents prior to commencing with his/her travels and should present their passport or identity document and e-ticket at the check-in counter of the airline concerned, or, to the extent applicable, their passport or identity document at the check-in counter for their accommodation.

Certain airlines require the physical credit card, used to make payment, to be presented at check-on or a copy of the credit card and the card-holders ID, in addition to the above-mentioned documents.

The requirement to have a valid passport or identity document an/or an unabridged birth certificate will apply to all members of a travelling party and for each minor travelling (including infants.

In using our social media pages which include but are not limited to Facebook pages, Instagram, Twitter, you agree that it will not be defamatory, unlawful, obscene, offensive, hateful, abusive, inflammatory, threatening, invasive of anyone’s privacy, or otherwise contain objectionable comments and/or content.

We do not tolerate any form of discrimination on grounds of race, sex, religion, nationality, disability, religion or belief, sexual orientation, being a transsexual person, or age.

We reserve the right to remove any comment, thread or content without prior warning to you.

We also reserve the right to bring legal proceedings against any individual for a breach of these rules or law generally, or take such other action as we reasonably deem appropriate.

The site is owned by In 2Travl (Pty) Ltd and the domain name are registered in the name of In 2Travl (Pty) Ltd and that all intellectual rights vests in by In 2Travl (Pty) Ltd.

None of the content or any data found on the site may be reproduced, sold, transferred or modified without the written permission of by In 2Travl (Pty) Ltd.

These terms of use govern your use of our website. By using our website, you accept these terms of use in full. If you disagree with these terms of use or any part of these terms of use, you must not use our website.

License to use website.

You may not, without prior permission:.

Republish material from this website (including republication on another website); sell, rent or sub-license material from the website.

Show any material from the website in public.

Reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose.

Edit or otherwise modify any material on the website; or redistribute material from this website [except for content specifically and expressly made available for redistribution (such as our newsletter)].

Unless otherwise stated, we or our licensors own the intellectual property rights on the website and material on the website. Subject to the licence below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms of use.

Where content is specifically made available for redistribution, it may only be redistributed within your organisation.

In 2 Travl (Pty) Ltd strongly recommend that you purchase comprehensive travel and medical insurance covering all aspects of their trip, including for extreme and dangerous activities.

The Company strongly recommends that adequate travel insurance is to be purchased for the duration of the Client’s journey. Insurance can only be purchased prior to departure.

Clients are to ensure that they have taken out additional insurance cover over and above the phase one insurance offered free as standard for international travel by the various institutions.

Clients are advised to check the specific details of the complimentary cover with his/her respective institution directly.

Failure to obtain adequate insurance cover, all risks shall be solely on the Client/Traveller and In 2Travl (Pty) Ltd shall not be responsible or liable for any costs, loss, harm, or damage arising from the lack of adequate insurance coverage and of whatsoever nature and howsoever incurred in connection with any of the Client/Traveller’s travel arrangements.

Not all Travel insurance policies protect against cancellation due to pandemics and/or supplier defaults so you must read the policy wording and levels of cover offered very carefully before selecting your policy.

Should the insurers dispute their liability for any reason, the Client will have recourse against the insurers only and the Company will not be under any responsibility or liability whatsoever in relation thereto.

Kindly address all queries to the Client and/or the Traveller’s principal insurer, as the Company shall in no way be held responsible for any and/or all information advanced by any of its staff or representatives in this regard.

We would recommend that you consider also purchasing an optional “Voluntary Cancellation Cover” which is usually an additional cost on top of your Travel Insurance policy premium.

Kindly contact the undersigned for the visa requirements.

Should you travel on a foreign passport please advise the undersigned?

The onus is on the passenger to ensure all visa requirements are met.

Please note that certain countries require the traveller to apply for their visa in person and do not allow another party to apply on their behalf.

South African Citizens traveling outside South Africa on a foreign passport – need a South African passport to exit and re-enter South Africa.

Failing to produce proof of a work permit, visitor visa, temporary / permanent residence, or South African passport – will result in a severe fine and/or, will not be allowed to leave South Africa.

Please ensure that your passport is valid form more than 6 (Six) month after your intended return.

Temporary Passports are not accepted in many countries whether you are in transit or visiting.

It is entirely the client’s duty to ensure that any vaccinations, inoculations, prophylactics. (e.g., for malaria) and the like, where required, have been obtained.

We can pass on any special requests that you may wish to make at the time of booking, but acceptance of such requests is at the discretion of the airline or other supplier and in no circumstances are special requests guaranteed.

Confirmation that a special request has been noted or passed on to the supplier, or the inclusion of the special request on your confirmation invoice or any other documentation, is not confirmation that the request will be met.

Force Majeure is events beyond the Company's control which we or the supplier of the service(s) in question could not, even with all due care, foresee or avoid. Such events may include war or threat of war, riot, civil strife, terrorist activity or actual threatened terrorist activity, pandemics, or political unrest, that prevent the fulfilment of contractual obligations, ​industrial dispute, natural or nuclear disaster, adverse weather conditions, fire, and all similar events outside our control.

Except where otherwise expressly stated in these booking conditions, we regret we cannot accept liability or pay any compensation where the performance or prompt performance of our contractual obligations is prevented or affected, or you otherwise suffer any damage or loss, because of Force Majeure.

In these booking conditions, The Company will make reasonable efforts to mitigate the impact but is not liable for delays or cancellations due to force majeure events.

The COVID-19 pandemic has presented many challenges in the travel industry with travel arrangements being inconvenienced or affected by airline cancellations and changes to their schedules, including but not limited to, restrictions placed on travel by the governments of many countries and adherence to specific country regulations.

Certain parts covered by the Client’s itinerary may be areas where there is a HIGH-RISK of malaria and other tropical diseases such as yellow fever.

It is entirely the client’s responsibility to check if any parts of their itinerary fall in high-risk areas and the Client is strongly advised take the necessary precautions and we recommend that the Client checks with their medical practitioner and/or travel clinic.

You agree that it is your personal decision to travel, and you are doing so with the full knowledge of current travel recommendations and travel restrictions with regards to the risk associated with COVID-19.

In 2 Travl (Pty) Ltd undertake no responsibility in this regard and shall not be liable for any unsafe conditions or health hazards including pandemics or other illnesses in any manner whatsoever.

You must review the latest health information provided by the World Health Organization before embarking on your journey to ensure that you have all the specific information relating to your specific trip.

Rules of Travel Suppliers and Governments.

In2 Travl (Pty)Ltd will and shall not accept any responsibility for Covid-19-related requirements that are imposed by travel suppliers, airlines, or governments, such as health affidavit forms, health screenings prior to departure or on arrival and/or Covid-19 tests.

For the latest information you are required to check with the airline you have booked with, as well as government websites of the countries you are travelling to and through.

For specific information on the specific requirements on or at hotels, cruises, coach tours and other travel products and country specific information, you are required to check the specific websites for information on their specific health protocols.

Medical Requirements: Clients are responsible for ensuring they meet all health requirements, including vaccinations, and must inform the Company of any medical conditions that may affect their participation.​.

Risk Acknowledgment: Clients acknowledge the inherent risks associated with extreme and dangerous activities and accept personal responsibility for these risks.​.

Safety Standards: The Company adheres to all applicable safety regulations but cannot guarantee absolute safety during extreme activities.

In2 Travl (Pty) Ltd always acts as an agent, sub agent or broker for various principals and other 3rd party suppliers inter alia; tour operators, airlines, cruise companies, car hire and touring firms, hotels and other providers of tours, transport, sea, or land arrangements.

In2 Travl (Pty)Ltd has no special knowledge of every supplier’s individual financial situation and cannot accept any liability for a supplier which may in future default, or for recommending future travel credits with suppliers which may go out of business by the time the client wishes to use the credits.

The Company reserves the right to modify these T&Cs at any time.​.

Clients will be notified of significant changes, which will apply to bookings made after the notification date.

Changes to these terms and conditions must be in writing and signed by In 2Travl (Pty) Ltd to be valid.

Severability: If any provision of these T&Cs is found to be invalid, the remaining provisions will continue in full force.​.

Entire Agreement: These T&Cs constitute the entire agreement between the Company and the Client, superseding any prior agreements or understandings.​.

“I understand and am aware that during the trip in which I will participate under the arrangements of the Company and its agents, associates, affiliated companies, or subcontractors, certain risks and dangers may arise, including but not limited to the hazards of travelling in unsafe areas or under unsafe conditions, the hazards of travelling in politically unstable areas, the dangers of civil disturbance and war, the forces of nature, the negligent or reckless acts or omissions of, and/or the bankruptcy, insolvency or cessation of services by, the Company’s affiliated companies, airliners, other third parties or subcontractors. In consideration of, and as part of the payment for, the right to participate in such air itineraries, I have and do hereby expressly assume all of the above risks.

The terms of this agreement shall serve as a release and express assumption of risk for myself, my heirs, assignees, administrators, executors, and all members of my family, including any minors accompanying me.

I have read and fully understand the provisions and the legal consequences of this release and Assumption of Risk, and I hereby agree to all its conditions, especially noting and agreeing to the portion of this provision that releases the Company and its agents, employees, officers, directors, associates, affiliated companies, and subcontractors, to the extent permitted by law, from liability for the negligent or reckless acts or omissions of the Company’s affiliated companies, airlines and subcontractors.”.

I accept full responsibility for notifying and bringing all of the above contents to the attention of all other persons on whose behalf the booking has been made, and I accordingly indemnify the Company against any claims made by any or all other Travellers.”.